Monthly Salary : RM 6,000 - RM8,000 (subjected to years of experience or any specialize skill)
Allowance: EPF/SOCSO, Mobile
Probation period: 3 months
Working hours: Monday to Friday 8:30 to 5:30
Holiday: Saturday, Sunday and Public Holiday
Job Location : Solaris Mont Kiara
Type of employment :
Senior System Engineer Job Responsibilities:
To perform pre-sales support and provide solutions related to servers and network
To prepare and deliver technical presentations explaining products or services to customers and prospective customers
To collaborate with sales team to understand customer requirements and sales support
To confer with customers and engineers to assess equipment needs and to determine system requirements
To secure and renew orders and arrange delivery（schedule planning and execution）
To plan and modify products to meet customer needs
To perform after sales support/help clients solve problems with installed equipment
To plan and execute migration of the website, that consists of both static html-coded pages and dynamic contents powered by CMS such as WordPress, from the current environment at the third party’s server into the new environment held by Future Spirits Malaysia
To plan and execute migration of email server content and configuration from the current environment at the third party’s server into the new environment held by Future Spirits Malaysia.
To design proposals to customers who require IT infrastructure that is composed by plural servers and other network appliances
To install, maintain and provide after support for customers who ordered in-house servers with Future Spirits Malaysia
To liaise with team/vendor to provide IT helpdesk support (first layer support) to customers (Windows environment)
To build and lead a local technical team to execute the above duties
To train and mentor junior technical executives and interns
To assist the Business Development Manager in ensuring that Sales Target across all current titles are achieved
To support the Business Development Manager in developing new services/strategies and the implementation of new ideas to generate revenue
To maximize customer satisfaction to maintain and develop existing new businesses
To make sure that customer queries are answered courteously and promptly adhering to the time scales stipulated by the company
To continuously update own self and team’s knowledge of network management, cloud computing, database software and network security
To update and inform the Business Development Manager on any risk and vulnerabilities that may affect existing customers
To inform the Business Development Manager of any status changes to customers that may have an impact on their account(s)
To understand and make sure that the technical team adhere to deadlines
To assist the Business Development Manager where and when required
To foster good working relations with internal and external parties
Senior System Engineer Job Requirement:
Required Language of communication:
Required Academic Education:
minimum a Diploma/ Advanced Diploma / Higher Graduate Diploma, Bachelor's Degree in Computer Science/Information Technology or equivalent
Minimum 5 years of relevant working experience in a Senior Position level of the related field.
Preferably senior executive specialized in Network/System/Server (for clients)
Possess product presentation skills
There is career advancement and development for the senior system engineer to be promoted to managerial position.
Required Hands-on knowledge and experience in the following:
Excellent knowledge and experience of Linux operating systems
Excellent knowledge of the following Linux distributions: CentOS
Able to perform setup of LAMP hosting environment and execute commands without constantly relying on manual/the Internet
Knowledge of enterprise class backup systems
Very good knowledge of MySQL and/or PostgreSQL database administration
Very good knowledge of server/network (SDN, routing, SSH, TCP/IP, IP Tables/Firewall, server load balancing, replication etc.)
Good knowledge of virtualization technologies such as VMWare, KVM
Good knowledge of network security
Good knowledge of programming languages such as PHP, PERL, Python, Java
Very good analytical, technical and diagnostic skills
Hands on experience on data migration such as wordpress, database, emails (cross platform)
Basic knowledge of server control panels such as PLESK, cPanel
Cloud computing knowledge (AWS, Aliyun cloud, Google Cloud Platform etc)
Knowledge or experience in one or more of the following:
Website development, web application or smartphone application development, software/system integration
Exposure to backup technologies and disaster recovery is a plus.
At Future Spirits, we have pioneered a new sector, helping clients make their businesses come alive on the Web. Our three core business units focus on IT infrastructure, with our Group Companies covering a range of specialty fields. Our main strength is the ability to provide a one-stop service through the integration of these units.
We also assist businesses in creating a customer support infrastructure and obtaining the PrivacyMark (a certificate of compliance to the Japanese Industrial Standard JISQ15001 regarding personal information), enabling them to roll out safe and enjoyable Web products.
In Malaysia, not only do we assist Japanese corporations here, but we also help up-coming IT startups to design and build their IT infrastructure as well as providing the bridge and support for aspiring Malaysian business to expand to the Japanese market.
This position is open to Malaysian citizen only
Please pay extra attention to the job responsibilities and job requirement before applying.
Only those who speak Mandarin will be shortlisted for an interview.