Senior System Engineer (Mandarin Speaking)

Senior System Engineer 
Job Descriptions:



  • Industry :
    IT (software)


  • Position:
    Senior System Engineer


  • Monthly Salary :
    RM 6,000 - RM8,000 (subjected to years of experience or any specialize skill)


  • Allowance:
    EPF/SOCSO, Mobile


  • Probation period:
    3 months


  • Working hours:
    Monday to Friday 8:30 to 5:30


  • Holiday:
    Saturday, Sunday and Public Holiday


  • Job Location :
    Solaris Mont Kiara


  • Type of employment :
    Full time




Senior System Engineer 
Job Responsibilities:


  • To perform pre-sales support and provide solutions related to servers and network
  • To prepare and deliver technical presentations explaining products or services to customers and prospective customers
  • To collaborate with sales team to understand customer requirements and sales support
  • To confer with customers and engineers to assess equipment needs and to determine system requirements
  • To secure and renew orders and arrange delivery(schedule planning and execution)
  • To plan and modify products to meet customer needs
  • To perform after sales support/help clients solve problems with installed equipment
  • To plan and execute migration of the website, that consists of both static html-coded pages and dynamic contents powered by CMS such as WordPress,  from the current environment at the third party’s server into the new environment held by Future Spirits Malaysia
  • To plan and execute migration of email server content and configuration from the current environment at the third party’s server into the new environment held by Future Spirits Malaysia.
  • To design proposals to customers who require IT infrastructure that is composed by plural servers and other network appliances
  • To install, maintain and provide after support for customers who ordered in-house servers with Future Spirits Malaysia
  • To liaise with team/vendor to provide IT helpdesk support (first layer support) to customers (Windows environment)
  • To build and lead a local technical team to execute the above duties
  • To train and mentor junior technical executives and interns





Job Purpose:


  • To assist the Business Development Manager in ensuring that Sales Target across all current titles are achieved
  • To support the Business Development Manager in developing new services/strategies and the implementation of new ideas to generate revenue
  • To maximize customer satisfaction to maintain and develop existing new businesses
  • To make sure that customer queries are answered courteously and promptly adhering to the time scales stipulated by the company 
  • To continuously update own self and team’s knowledge of network management, cloud computing, database software and network security
  • To update and inform the Business Development Manager on any risk and vulnerabilities that may affect existing customers
  • To inform the Business Development Manager of any status changes to customers that may have an impact on their account(s)
  • To understand and make sure that the technical team adhere to deadlines
  • To assist the Business Development Manager where and when required
  • To foster good working relations with internal and external parties




Senior System Engineer 
Job Requirement:


  • Required Language of communication:
    • English
    • Mandarin


  • Required Academic Education:
    • minimum a Diploma/ Advanced Diploma / Higher Graduate Diploma, Bachelor's Degree in Computer Science/Information Technology or equivalent


  • Required Experience:
    • Minimum 5 years of relevant working experience in a Senior Position level of the related field.
    • Preferably senior executive specialized in Network/System/Server (for clients)

  • Required skill:
    • Possess product presentation skills

  • Career Advancement:
    • There is career advancement and development for the senior system engineer to be promoted to managerial position.

  • Required Hands-on knowledge and experience in the following:
    • Excellent knowledge and experience of Linux operating systems
    • Excellent knowledge of the following Linux distributions: CentOS
    • Able to perform setup of LAMP hosting environment and execute commands without constantly relying on manual/the Internet
    • Knowledge of enterprise class backup systems
    • Very good knowledge of MySQL and/or PostgreSQL database administration
    • Very good knowledge of server/network (SDN, routing, SSH, TCP/IP, IP Tables/Firewall, server load balancing, replication etc.)
    • Good knowledge of virtualization technologies such as VMWare, KVM
    • Good knowledge of network security
    • Good knowledge of programming languages such as PHP, PERL, Python, Java
    • Very good analytical, technical and diagnostic skills
    • Hands on experience on data migration such as wordpress, database, emails (cross platform)
    • Basic knowledge of server control panels such as PLESK, cPanel

  • Preferable skills/knowledge:
    • Cloud computing knowledge (AWS, Aliyun cloud, Google Cloud Platform etc)
    • Knowledge or experience in one or more of the following:
    • Website development, web application or smartphone application development, software/system integration
    •  Exposure to backup technologies and disaster recovery is a plus. 


About Company:

  • At Future Spirits, we have pioneered a new sector, helping clients make their businesses come alive on the Web. Our three core business units focus on IT infrastructure, with our Group Companies covering a range of specialty fields. Our main strength is the ability to provide a one-stop service through the integration of these units.

  • We also assist businesses in creating a customer support infrastructure and obtaining the PrivacyMark (a certificate of compliance to the Japanese Industrial Standard JISQ15001 regarding personal information), enabling them to roll out safe and enjoyable Web products.

  • In Malaysia, not only do we assist Japanese corporations here, but we also help up-coming IT startups to design and build their IT infrastructure as well as providing the bridge and support for aspiring Malaysian business to expand to the Japanese market.

Important:


  • This position is open to Malaysian citizen only

  • Please pay extra attention to the job responsibilities and job requirement before applying.

  • Only those who speak Mandarin will be shortlisted for an interview. 
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