Senior Operations Executive

Successful rewards
Successful reward: RM 960 - RM 1,200

Senior Operations Executive Job Description

  • Industry: 
    • Advertisement / Promotion

  • Position: 
    • Senior Operations Executive

  • Monthly Salary
    • RM 4,000 - RM 5,000 (Depends on skill/experiences)

  • Allowance
    • EPF / 
    • SOCSO / 
    • Medical / 
    • Commuting, Mobile(Claimable)

  • Bonus: 
    • Depends on Company & Individual Performance

  • Probation period: 
    • 3 months

  • Working hours: 
    • Monday to Friday 8:30am-5:30pm

  • Holiday: 
    • Sat,Sun and PH

  • Annual leave: 
    • 12 days (depends on number of year service)

  • Sick leave: 
    • 14 days (depends on number of year service)

  • Job Location: 
    • Taman Desa (near Midvalley)

  • Type of employment: 
    • Full-time

Senior Operations Executive Job Responsibilities

  • To guide the Operations Executive in the operations of the programs that the Company is managing.

  • To supervise the Operations Executive and Logistics/Warehouse staff and to verify their work, especially accuracy.

  • Where necessary, to handle and process the daily redemption files received including providing good customer service to clients and their customers.

  • To liaise with the courier agent and client's customers in respect of any fulfillment matters that may arise.

  • To monitor and ensure stocks are received by our Warehouse accurately and on time, to ensure timely fulfillment (inc check KIV reports etc)

  • To monitor and ensure defective items etc, type of complaint cases are settled in a timely manner.

  • To monitor stocks movement for selected programs, and request for stocks replenishment.

  • To prepare/verify post-program analyses/reports, etc. for client and any reports required for approval by the MD.

  • To prepare billing reports for MD's verification before submission to client on a timely basis.

  • To ensure/recommend a smooth operations process and workflow.

  • To check and verify courier/logistics partners/vendors invoices and submit for payment.

  • To ensure relevant documents are available and plan deliveries of Premiums/Job sheet items.

  • To meet with client, where necessary and obtain client requirements at the beginning of new program, planning and provide  feedback/input.

  • To provide good service and maintain cordial working relations with the clients.

  • To perform any other duties that may be assigned from time to time.

Senior Operations Executive Requirement

  • Required years of working experience: 
    • minimum 3 years of relevant working experiences

  • Added Advantage if speak Mandarin

  • Must able to use Excel- Microsoft Office

  • Good communication and supervisory skill.

  • Willing to learn new things.

About company

  • Established in 1986 as Edasu Premium Sdn. Bhd., the Company went into a smart partnership with Hiromori Inc. of Japan in 1996 to become Edasu Hiromori Sdn. Bhd., a leading premiums and promotion company in the country.
  • Hiromori Inc. of Japan is one of the leading promotional companies in Japan with more than 50 successful years of expertise in the business.
  •  With offices in Hong Kong, Taiwan, Shanghai and Guangdong, the partnership has strengthened our position not only in offering unique services and benefits, but also in enhancing our resources capability for promotional ideas on a regional basis.

Why work with us ?

  • The Malaysian representative to the International Advertising Gift Council (IGC)
  • Good and Friendly working environment
  • Career advancement 

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