Monday - Friday: 9:00am - 6:00pm
Lunch Hour: 12:00 noon - 1:00pm
Less than one year service 10 days
More than one year 11 days
More than two years 12 days
More than 3 years 13 days
More than 4 years 14 days (max)
Medical leave: 14 days upon confirmation / min 3 months working
Hospitalization leave: 15 days upon confirmation
No. 2-3-2, Lebuh Pekaka 1, Taman Pekaka, Pulau Pinang, 11700 Gelugor
Assist the Sales & Account Manager to achieve sales target via Pre and Post-sales Technical Support such as:-Demonstration, Product Application etc
Conduct Product Training, Testing and Commissioning of Test and Measurement equipment and Educational Training Systems;
Participate actively in sales process from deal qualification to benchmarking until deal closure;
Be an expert in customer application and competent to identify key technical value differentiators to win deals;
Analyse customer requirements, recommend and find the right solution for the customer;
Handle customer enquiries and solving customers’ technical problems with excellent service to ensure customer satisfaction;
To build up good relationship with customers to enhance customers’ retention;
Take initiative to continuously improve support services provided to customers.
In-dept knowledge of using test and measurement equipment such as oscilloscopes, RF Sources, Spectrum Analysers, RF Power Meters and Noise Figure Analysers and RF/Microwave network analysers would be an added advantage. Instrument programming knowledge in SCPI or instrument drivers on .NET, C#, C++ would be also an added advantage.
The hiring company supplies Test & Measurement Equipment, Metrology Toolings & Instruments as well as Educational Training Equipment.