Business Analyst

Successful rewards
Successful reward: RM 840 - RM 1,800



  • INDUSTRY: Computer/Information Technology
  • POSITION:  Business Analyst 
  • MONTHLY SALARY: RM 3,500 - RM 7,500 (Based on experience and qualification)
  • ALLOWANCE: EPF/SOCSO/Bonus/Increment(Yearly review)/ business related claims
  • PROBATION PERIOD: 6 months
  • WORKING HOURS: Flexi Hours (9 hours per days) Latest 11:00am
  • HOLIDAYS:  Annual Leave: 15 days, Public Holidays
  • JOB LOCATION: Serdang


  • To understand the clients’ business and process needs and translate them into user requirements and technical specifications.

  • To manage requirements and change requests processes.

  • To support project planning, execution, progress monitoring and issue escalation to ensure projects are delivered on time and within budget.

  • To guide and advise clients with the usage of system, support and resolve day to day potential operational issues faced by clients.

  • To conduct end-user application training and demonstration.

  • To develop and update operations and training documents.

  • To work closely with the technical team to gain an understanding of application architecture and functionalities.
  • To maintain warm relationship with users.
  • To provide pre-sales support to business development team.
  •  To travel to meet clients.


Most Important Requirement (Focus on the BOLD) 

  • Academic Qualification and Experience

    • Possess Bachelor of Science, or higher, in a relevant field, preferably in Computer Science, Software engineering

    • Preferably minimum 2 years of relevant working experience in enterprise IT project management

  • Knowledge/ Skills / Competencies

    • Strong written and verbal communication skills in English.
    • Good communication skills and comfortable engaging with people from range of background and seniority
    • Ability to communicate ideas in both technical and user-friendly language
    • Highly self-motivated and directed, with keen attention to detail
      Able to prioritize and execute tasks in a high-pressure environment.
    • Working knowledge of enterprise IT systems for insurance or financial services industries and with interest in technology is preferred


Our client is a leading developer of cloud-based enterprise solutions serving the related parties of the insurance industry, with head office and software development oentre based in Malaysia. Their presence is expanding rapidly in the Asia Pacific region and worldwide, with branch offices in Singapore, Jakarta, Bangkok, Manila, Ho Chi Minh City, Hanoi, Hong Kong and others.


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